Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access to and use of arborchicagotreeremoval.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they affect your legal rights.
By visiting or using the Website, you agree to be bound by these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without prior notice. If you keep using the Website after changes are posted, that continued use means you accept the revised Terms. The Website is meant for users in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet these requirements.
Our Privacy Policy explains how we collect, use, and protect personal information, and it is part of these Terms. By using the Website, you acknowledge that you have reviewed the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology service that helps homeowners and consumers submit requests to independent service providers who offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement work.
- Review the quality, licensing, or legal compliance of Third-Party Providers.
- Confirm that providers meet regulatory or licensing requirements.
- Endorse, supervise, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you consent to our use of your information as described in the Privacy Policy. You also expressly agree that we and Third-Party Providers may contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet these requirements:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful conduct.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time and without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have permission to use it.
- The content does not violate any law or the rights of others.
We may use feedback without restriction and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided only for convenience. We are not responsible for those sites, their content, or their business practices. Your use of any third-party site is governed by that site’s own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. If you hire a provider, your contract is directly between you and that provider.
9. Premier Partners and Communications
When you submit your information, you authorize partner companies to contact you using automated technology, including phone or email. Consent is not a condition of buying services. For opt-out details, see Section 2.
10. Disputes with Third Parties and Release
Any dispute involving a Third-Party Provider is strictly between you and that provider. You release us from claims arising out of those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where allowed.
11. Intentional False Information
Submitting false contact details or address information may create legal liability. You agree to defend, indemnify, and hold us and affected providers harmless for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will continue to apply after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions do not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may lead to liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. These communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes are handled through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be resolved through written submission.
- No class actions or jury trials are permitted.
- The arbitrator’s decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the rest remains enforceable.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
